Gold Best FAQ — All Your Questions Answered

Gold Best's Two-Factor Authentication (2FA) adds an extra layer of security to your account — even if your password is compromised, no one can log in without the OTP.

Steps to enable:

1. Log in to your Gold Best account.
2. Click the profile icon in the top right corner and go to the "Security Settings" or "Security" section.
3. Find the "Two-Step Verification" or "Two-Factor Authentication" option and click "Enable".
4. A verification code will be sent to your registered mobile number — use it to confirm.
5. From that point on, you'll receive an SMS OTP on your phone each time you log in.

Yes, Gold Best fully supports mobile gaming — it runs as a mobile-optimized web platform, so there's no need to install a separate APK or download from an app store.

To use on an Android phone:

1. Open goldbest.games in Chrome or any browser.
2. Select "Add to Home Screen" from your browser's menu.
3. A Gold Best icon will then appear on your home screen — opens in one tap, just like an app.

To use on iPhone (iOS):

1. Open goldbest.games in Safari.
2. Tap the Share icon at the bottom → select "Add to Home Screen".
3. Once confirmed, the Gold Best icon will be added to your home screen.

Gold Best primarily Decimal format Displays odds in the easiest format to understand.

How to read decimal odds:

Key things to remember about odds:

• High Odds (e.g., 5.00+) = lower chance of winning, but higher payout if you do.
• Low Odds (e.g., 1.20–1.50) = higher chance of winning but lower returns.
• Enter your stake on the betslip and your potential winnings will be calculated automatically.

Odds on Gold Best update in real time — always check the latest odds before placing a bet.

Yes, you can update your profile information on Gold Best, including your phone number — however, for security reasons this must be done through our support team rather than directly from your settings.

How to change your phone number:

1. Email [email protected] with the subject line: "Phone Number Update Request".
2. Email us your registered name, old number, new number, and a photo of your National ID.
3. The support team will verify your details and confirm the update within 24 hours.
4. A final verification will be done by sending an OTP to your new number.

Information you can update yourself:

• Display name or nickname (from Profile Settings)
• Password (from Security Settings)
• Email address (with verification)

Under Gold Best's policy, One account per person You may use it. Family members can each hold separate accounts, provided every account is registered with completely distinct personal information.

What to ensure when multiple family members have accounts:

• Each account must have a unique mobile number and email address.
• The same payment number (e.g., a single bKash number) cannot be used across two accounts.
• Each account must be verified with that individual's own NID.
• Opening multiple accounts to claim bonuses more than once is strictly prohibited.

Gold Best supports Bangladesh's most popular mobile banking and payment services.

Withdrawals are sent back to the same number used for the deposit. To withdraw to a different number, please contact support.